The importance of the health and safety of all those who use ProConsult is of paramount importance - both the clients who use the ProConsult service and the staff who work in the centre.

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During these challenging times, ProConsult has put in place measures to mitigate the risk that Covid-19 poses.  Below is a list of these measures:

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1. All clients are to fill in a form prior to arriving at ProConsult outlining their current state of health in relation to the virus.  If a person has any symtoms related to the virus, then they are asked not to attend the centre for their appointment.  For a list of current Covid-19 symptoms, please click HERE

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2. Each person who enters the building will have their temperature recorded.

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3. All visitors to the centre will have contact details taken to ensure that if necessary contact tracing can be carried out. 

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4. There are a number of hand - sanitizer units in operation - one at the entrance and one at the exit.

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5. All those who use ProConsult, enter by one door and leave by a separate exit.

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6. There are separate bathroom facilities for staff and clients to minimize the number of touch points.

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7. All the chairs in the counselling rooms have been changed from cloth-covered chairs to leather-covered chairs for ease of cleaning. 

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8. After each counselling session, the counsellor cleans down the appropriate sections of the counselling room prior to arrival of the next client.

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9. There is a large screen between the counsellor and the client

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10. There is a large screen at the receptionist's desk. 

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11. The ProConsult building is cleaned twice a day by an external cleaner.